Privacy Policy

Who We Are

Albany Decks (Albany Decks) is a licensed deck building and outdoor construction company based in Albany, CA. Our website address is https://www.albanydecks.com. We provide free estimates and project services to homeowners across the East Bay.

Information We Collect

We collect personal information in the following ways:

• Contact forms: When you request a free estimate or send us a message, we collect your name, phone number, email address, and any project details you choose to share.
• Phone and email: When you call or email us directly, we collect whatever information you share in that communication.
• Website analytics: Like most websites, we may collect standard analytics data including pages visited, time on site, device type, and referring URLs. This data is aggregated and not linked to your identity.

How We Use Your Information

We use the information we collect solely to:

• Respond to your estimate requests and answer your questions
• Schedule on-site visits and follow up on project inquiries
• Communicate with you about your project during and after construction
• Improve our website and the services we offer

We do not sell, rent, or trade your personal information to third parties. We do not use your contact information for unsolicited marketing.

Third-Party Services

Our website may use the following third-party services:

• Tally (contact form): Our estimate request form is hosted by Tally.so. Form submissions are processed and stored by Tally. Please review Tally's Privacy Policy for details on how form data is handled.
• Google Maps: Our contact page includes an embedded Google Maps iframe. Your interaction with that map may be subject to Google's Privacy Policy.
• Analytics: We may use an analytics service (such as Vercel Analytics or Google Analytics) to understand how visitors use our website. These services may use cookies or similar tracking technologies. Analytics data is not linked to your personal identity.

Cookies

Our website does not use first-party marketing or advertising cookies. Third-party services embedded in our site (such as Google Maps or analytics tools) may place their own cookies. You can manage or block cookies through your browser settings.

Data Retention

We retain contact and project information for as long as necessary to complete your project and fulfill any legal or warranty obligations. If you would like us to delete your information, please contact us at hi@albanydecks.com and we will respond within a reasonable timeframe.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain uses of your data

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To make a request, contact us at hi@albanydecks.com.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Our website is served over HTTPS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Links to Other Websites

Our website may contain links to third-party websites (such as review platforms or supplier sites). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us: